> ## Documentation Index
> Fetch the complete documentation index at: https://docs.jelou.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Pricing

> Pricing details for conversations, campaigns, and human handoff seats.

## Conversations

<Tabs>
  <Tab title="Self-Service">
    Each plan includes a volume of workflow executions. On paid plans, each additional execution costs **\$0.009 USD**.

    [View available plans](https://jelou.ai/en/pricing)
  </Tab>

  <Tab title="Enterprise">
    Enterprise customers operate on a credits model with a fixed price per 24-hour conversation. Contact the sales team to learn about the rates and conditions specific to your company.
  </Tab>
</Tabs>

<Warning>
  The conversation is measured on a daily basis from 00:00 UTC to 23:59:59 UTC.
</Warning>

## Campaigns

Campaign charges depend on two variables:

1. **Campaign type:** can be `Marketing` or `Utility/Auth`.
2. **Country of the contact receiving the message:** the price is set by destination country, regardless of which number originates the send.

<Tabs>
  <Tab title="Self-Service">
    To send campaigns you must add a credit card to your **Business Manager**. Meta charges you directly for use of the messaging API.

    [Learn more at the Meta Billing Hub](https://business.facebook.com/latest/billing_hub/accounts/)
  </Tab>

  <Tab title="Enterprise">
    Enterprise customers operate on a credits model with fixed prices per campaign conversation. Pricing may vary because Jelou pre-pays campaigns to Meta and absorbs the platform's cost variability.

    Contact the sales team to learn about the rates and conditions specific to your company.

    > See the [Refunds and retries](/guides/billing/reembolsos) page to learn how automatic refunds work for campaigns.
  </Tab>
</Tabs>

## Human handoff seats

Advisors who have access to handle conversations from the inbox have a recurring cost of **\$25 USD per seat**.

* Each seat allows a user to access the panel to manage conversations in real time.
* The cost is independent of the volume of conversations handled by the advisor.