> ## Documentation Index
> Fetch the complete documentation index at: https://docs.jelou.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Web

> Activate the Web channel to install the chat widget on your site and connect it to a project or the inbox.

[Web channel setup](https://www.youtube.com/embed/F_CBtXPatuM)

## Introduction

The Web channel is the chat widget you install on your website. When you create it, Jelou automatically generates a **widget API Key** and publishes the channel to production; you use that API Key to embed the widget on your page through a script.

The widget can be connected in two ways:

* To a Brain **project**, where a workflow replies.
* To the **inbox**, where operators reply.

![Activate Web channel window with the channel name, the project selector, and the Advanced section](https://mintcdn.com/jelouai/gJH8RLsyTV3C4rxe/assets/images/channels/activar-canal-web-en.png?fit=max\&auto=format\&n=gJH8RLsyTV3C4rxe\&q=85\&s=706abf1e744934485a6e90f7f7fb0eb1)

Activate Web channel window

## Prerequisites

Before activating the channel you need:

* Access to the **Channels** section and permission to create channels.
* Access to your site's source code, or permission to add scripts to your pages.

> [!NOTE]
>
> The Web channel is available to every company type.

## Activate the channel

**1. Open the form**

Go to **Channels** and choose **Web**. The **Activate Web channel** window opens.

**2. Name the channel**

Type a descriptive name, for example `Web Main Site`. It must be between 4 and 50 characters.

**3. Choose the connection**

By default the channel connects to a **project**: pick it from the list, which is searchable.

If you prefer operators to handle the conversations, open the **Advanced** section and turn on **Channel connected to the inbox**.

**4. Create and connect**

Click **Create and connect channel**. The button stays disabled until the name is longer than 3 characters and there's a valid connection: a selected project or the inbox turned on.

## Install the widget

Open the channel from the **Channels** table to see its settings, organized in four tabs:

| Tab | What it's for |
| - | - |
| **Integration** | The widget's **API Key** and the code to install it: • Quick install with the loader • Step-by-step install, with access to the widget object • Script for the end of the `<head>` section • Link to the full installation documentation |
| **Appearance** | Customize the widget: general look, channel button, welcome bubble, and start menu options. |
| **Security** | Domain allowlist: define which sites are allowed to load the widget with that API Key. |
| **Manage** | Shows the channel's production type and lets you delete it. |

> [!WARNING]
>
> Before publishing the widget on a live site, configure the domain allowlist under **Security**.

## Notes

* You can keep editing the channel name afterwards; the API Key doesn't change.
* The widget's appearance is configured automatically with default values, so the channel works from the start even if you never open the **Appearance** tab.
* A single project can have several Web channels; each one has its own API Key.


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