> ## Documentation Index
> Fetch the complete documentation index at: https://docs.jelou.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Native Payment in WhatsApp

> Capture payment data directly in the conversation and return the transaction status to the flow.

The native in-chat experience lets you capture **card** data directly within the conversation, without opening an external WebView.

Authorization and settlement occur at the provider, while Brain Studio exposes the transaction status to continue the flow.

<Tip>
  This experience requires prior enablement in your account.
  To activate it, write to [ayuda@jelou.ai](mailto:ayuda@jelou.ai).
</Tip>

***

## What it looks like for the payer

<Frame caption="Card capture directly in the conversation">
  <video controls preload="metadata" playsInline className="w-full max-w-xs mx-auto rounded-xl aspect-[9/16] object-contain" src="https://mintcdn.com/jelouai/c4aHWk5mWPCIlk-Z/assets/videos/integraciones/pagos/experiencias/nativa-tarjetas.mp4?fit=max&auto=format&n=c4aHWk5mWPCIlk-Z&q=85&s=ff428099bdea4b9a66e08a0fd358c9e1" data-path="assets/videos/integraciones/pagos/experiencias/nativa-tarjetas.mp4">
    Your browser does not support video playback.
  </video>
</Frame>

***

## Scope of this experience

* Captures **card (credit or debit)** data inside the chat via WhatsApp Flows.
* Does not open a WebView or redirect to an external checkout.
* Returns the actual transaction status to the flow.
* Keeps the experience fully integrated in the conversation.

Anti-fraud validation and settlement still occur at the provider.

***

<Info>
  Card capture occurs inside an encrypted flow in WhatsApp.

  Sensitive data is processed and tokenized at the payment provider or in its infrastructure certified under PCI DSS standards.

  Jelou does not store full card data (PAN/CVC) and acts as an orchestrator of the transactional status.
</Info>

***

## Prerequisites

* Compatible provider installed from **Marketplace** (BYOK).
* Valid provider credentials.
* **Verified WhatsApp Business** account.

<Warning>
  If Flows is not enabled or the account is not verified, this experience will not be available.
</Warning>

***

## Compatible providers

<CardGroup cols={3}>
  <Card
    title="Stripe"
    href="/guides/integraciones/pagos/proveedores/stripe/como-funciona"
    icon={
  <svg className="h-6 w-6" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg" xmlnsXlink="http://www.w3.org/1999/xlink">
    <image xlinkHref="/assets/images/providers/stripe.svg" width="24" height="24" x="0" y="0" preserveAspectRatio="xMidYMid meet" />
  </svg>
}
  />

  <Card
    title="Nuvei"
    href="/guides/integraciones/pagos/proveedores/nuvei"
    icon={
  <svg className="h-6 w-6" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg" xmlnsXlink="http://www.w3.org/1999/xlink">
    <image xlinkHref="/assets/images/providers/nuvei.svg" width="24" height="24" x="0" y="0" preserveAspectRatio="xMidYMid meet" />
  </svg>
}
  />

  <Card
    title="Datafast"
    href="/guides/integraciones/pagos/proveedores/datafast"
    icon={
  <svg className="h-6 w-6" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg" xmlnsXlink="http://www.w3.org/1999/xlink">
    <image xlinkHref="/assets/images/providers/datafast.svg" width="24" height="24" x="0" y="0" preserveAspectRatio="xMidYMid meet" />
  </svg>
}
  />

  <Card
    title="Culqi"
    href="/guides/integraciones/pagos/proveedores/culqi"
    icon={
  <svg className="h-6 w-6" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg" xmlnsXlink="http://www.w3.org/1999/xlink">
    <image xlinkHref="/assets/images/providers/culqi.svg" width="24" height="24" x="0" y="0" preserveAspectRatio="xMidYMid meet" />
  </svg>
}
  />
</CardGroup>
