> ## Documentation Index
> Fetch the complete documentation index at: https://docs.jelou.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Coverage and pricing

> Supported country, payment method and Deuna fees in Ecuador.

Deuna is available in Ecuador through the Brain Studio integration.

***

## Coverage and payment experience

<AccordionGroup>
  <Accordion title="🇪🇨 Ecuador">
    **Currency:** USD\
    **Wallet Deuna:** Available

    ### Available payment methods

    * Wallet Deuna

    <Info>
      The Deuna integration with Brain Studio operates exclusively with the **Deuna wallet**. The user must have an active Deuna account to complete the payment.
    </Info>

    ### Payment experience

    The user receives a payment button in WhatsApp. By selecting it, they access the Deuna wallet outside the chat to complete the transaction. Once the payment is confirmed, Jelou receives the status notification and the flow continues.
  </Accordion>
</AccordionGroup>

***

## Fees

The following conditions correspond to information provided by Deuna. These are provider conditions, not Jelou fees.

### Commission structure

* **Commission per successful transaction:** 2% + IVA

### Settlement and transfers

* **Consolidation:** daily on business days
* **Transfer to merchant bank account:** up to 2 business days
* **Transfer in case of reconciliation anomalies:** up to 5 business days

### Example

For a \$100 USD charge:

* Commission (2%): \$2.00
* IVA on commission (15%): \$0.30
* **Total deducted:** \$2.30
* **Amount received:** \$97.70

<Warning>
  Commercial conditions may vary depending on the agreement negotiated with Deuna.

  To validate the specific conditions of your account, consult directly with the Deuna commercial team at [soporte\_neg@deunaapp.com](mailto:soporte_neg@deunaapp.com).
</Warning>