> ## Documentation Index
> Fetch the complete documentation index at: https://docs.jelou.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# URL Message

> Message with link buttons on Facebook and Instagram channels

The end user sees a text and, below it, **up to three buttons that open a link**: tapping one opens the corresponding web page. Use it to take the person outside the conversation — a catalog, a product page, a form, a payment page, or any web destination — and note that it only appears on **Facebook** and **Instagram** channels.

<Warning>
  **The buttons do not branch the flow.** The node has a single output: the workflow continues through it no matter which button the user taps, or whether they tap any at all. To branch based on their choice, use [Buttons](/en/guides/nodos/botones), [List](/en/guides/nodos/lista), or [WebView](/en/guides/nodos/webview).
</Warning>

## Configuration

### Message

| Field       | Required | Limit          | Description                                       |
| :---------- | :------- | :------------- | :------------------------------------------------ |
| **Message** | Yes      | 640 characters | Text shown above the buttons. Supports variables. |

### Buttons

You can configure one to three buttons. Each button has two fields:

| Field           | Required | Limit            | Description                                                     |
| :-------------- | :------- | :--------------- | :-------------------------------------------------------------- |
| **Button text** | Yes      | 20 characters    | What the user reads on the button. For example: "View catalog". |
| **URL**         | Yes      | 2,048 characters | Address that opens when tapped.                                 |

**About the URL.** It must start with `http://` or `https://`. A variable is also accepted — for example `{{$order_link}}` — to build the link at runtime. Any other value is flagged as an invalid URL and blocks saving.

### Adding and removing buttons

* **Add button** appears while there are fewer than three.
* **Delete button** appears only when there is more than one: at least one button must always remain configured.

## Notes

* Link buttons do not return a response to the conversation. If you need to know whether the person opened the link, that has to be resolved on the destination page.
* The order of the buttons in the panel is the order in which they are sent.
* The character limits come from Meta, not Jelou: they cannot be raised from the platform.