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Description

Jelou emits this event to your webhook when the end user sends a message during an active conversation. All events include the X-Jelou-Signature header for verification.

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Webhook event message

{
  "field": "messages",
  "object": "message_event",
  "event_type": "message",
  "timestamp": 1776134278574,
  "project_id": "PROJECT_ID",
  "room_id": "ROOM_ID",
  "contact": {
    "id": "USER_ID",
    "name": "USER_NAME"
  },
  "conversation": {
    "id": "CONVERSATION_ID"
  },
  "bot": {
    "id": "BOT_ID",
    "name": "BOT_NAME"
  },
  "value": {
    "id": "MESSAGE_ID",
    "type": "text",
    "content": {
      "body": "Hello"
    }
  }
}

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Supported message types

Typevalue.content fieldAdditional fields
text{ "body": "Message text" }—
image{ "url": "...", "mime_type": "image/jpeg" }caption (optional)
video{ "url": "...", "mime_type": "video/mp4" }caption (optional)
audio{ "url": "...", "mime_type": "audio/mpeg" }—
document{ "url": "...", "mime_type": "application/pdf" }filename (optional)