Documentation Index
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Description
Jelou emits this event to your webhook when the end user sends a message during an active conversation. All events include the X-Jelou-Signature header for verification.
Webhook event message
Text message
Image message
{
"field": "messages",
"object": "message_event",
"event_type": "message",
"timestamp": 1776134278574,
"project_id": "PROJECT_ID",
"room_id": "ROOM_ID",
"contact": {
"id": "USER_ID",
"name": "USER_NAME"
},
"conversation": {
"id": "CONVERSATION_ID"
},
"bot": {
"id": "BOT_ID",
"name": "BOT_NAME"
},
"value": {
"id": "MESSAGE_ID",
"type": "text",
"content": {
"body": "Hello"
}
}
}
{
"field": "messages",
"object": "message_event",
"event_type": "message",
"timestamp": 1776134352163,
"project_id": "PROJECT_ID",
"room_id": "ROOM_ID",
"contact": {
"id": "USER_ID",
"name": "USER_NAME"
},
"conversation": {
"id": "CONVERSATION_ID"
},
"bot": {
"id": "BOT_ID",
"name": "BOT_NAME"
},
"value": {
"id": "MESSAGE_ID",
"type": "image",
"content": {
"url": "https://storage.example.com/media/image.jpg",
"mime_type": "image/jpeg"
}
}
}
Supported message types
| Type | value.content field | Additional fields |
|---|
text | { "body": "Message text" } | — |
image | { "url": "...", "mime_type": "image/jpeg" } | caption (optional) |
video | { "url": "...", "mime_type": "video/mp4" } | caption (optional) |
audio | { "url": "...", "mime_type": "audio/mpeg" } | — |
document | { "url": "...", "mime_type": "application/pdf" } | filename (optional) |
