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Integrate Jelou with your existing customer support panel. Jelou automates initial queries and, when human intervention is required, redirects the conversation to your external support panel. From there, your team responds directly to the customer while keeping history and context synchronized.

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Integration process

1

Configure the integration

Create and configure your integration via REST API.See configuration →
2

Manage conversations

Start, close, and query conversations via REST API. Jelou notifies each event to the configured webhook with the respective information.See start conversation →
3

Exchange messages

Receive and send text or multimedia messages to the end user.See receive messages → · See send messages →