Approve templates
Categories
Depending on the text of the message, it should be categorized. The current categories are described below.
Transactional
Messages requested by the recipient based on an event, such as purchase notifications, requests for unique codes, activity notifications, etc. These messages have no time restrictions for sending.
"Su codigo de verificacion para Banca en linea es: 263958"
"Estimado cliente, ha realizado un retiro por $30.00 en el cajero ABC. 09/11/2022 09:05:12."
Marketing
Messages that are not originated from an event or a request from the recipient, such as promotional notifications, billing messages, etc. These messages can only be sent on business days during the hours of 9:00 a.m. to 6:00 p.m.
"PLAN DE RECOMPENSAS: Canjee sus puntos. Sus compras se convierten en los mejores premios de nuestro catalogo, ingrese en https://apps.jelou.ai"
"Estimado Cliente EMPRESA le recuerda que mantiene cuotas vencidas. Solicitamos el pago total vencido $25.57."
Message types
No parameters
The content of the message does not change.
Parameters
The content of the message may change depending on the recipient. A parameter is represented as (X) in the message text.
"Hola (X), Jelou te comunica que ya soportamos envio de SMS"
Template
The message should have a maximum of 160 characters including spaces, Jelou recommends 150 characters.
The company name must always be present in the message.
Avoid using single or double quotes ("", '') , accents (Á, á), (Ñ, ñ), opening signs (¿,!), semicolon (;) to avoid visual distortion of the messages.
Information to approve a template
Company: Name of the company sending the SMS.
Message: Text of the SMS, including variables.
Example: Example of the message.
Characters: Number of characters.
Jelou
Hola (X), Jelou te comunica que ya soportamos envio de SMS
Hola Omar, Jelou te comunica que ya soportamos envío de SMS
59
You should send an email to the email address support@jelou.ai with the information of the template.
Last updated