Skip to main content
POST
Available only on WhatsApp

Path parameters

string
required
Unique identifier of the bot sending the message.

Body parameters

string
required
Message type. Must be "contact_info_request".
string
required
Message recipient. Accepts a phone number in E.164 format without the leading + (e.g. 593999999999) or a BSUID (e.g. US.13491208655302741918) for users who have enabled phone number privacy in WhatsApp. See Identifying the recipient.
string
required
Text shown with the share-contact button.

Response

boolean
true if the message was sent successfully.
string
Identifier of the sent message.
Button text: WhatsApp displays the button with predefined text in the user’s language, since this button’s text cannot be customized. You can only set the message that goes with it in the text field.

Best Practices

Privacy: Always explain why you need the user’s contact information. Be transparent about how their data will be used.

Use Cases

  • Registering a new customer
  • Collecting details to follow up on a request
  • Confirming the user’s identity before continuing a process
  • Updating an existing customer’s contact information