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Documentation Index

Fetch the complete documentation index at: https://docs.jelou.ai/llms.txt

Use this file to discover all available pages before exploring further.

You can download the app from: The app is designed so operators can manage conversations from anywhere, maintaining the key features of the multi-agent panel.

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Chats

In this section you can view all conversations assigned to you:
  • Direct assignment
  • Queue-based assignment
You can also:
  • Search conversations by name or phone number
  • View the status of each conversation

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Features within the chat

Within each conversation you can:
  • Send images and videos in real time
  • Send files from the gallery
  • Send audio messages
  • Listen to audio at x2 speed
  • View and complete the CRM
  • Add and view tags
  • Send pre-configured quick replies

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Archived

Here you can view all previous conversations you have managed.
  • If the session is active, you can re-contact the customer.
  • The conversation will automatically move to the Chats section.
Additionally, in the archived section you can:
  • View the information recorded in the CRM
  • Check the tags associated with the conversation

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Settings

In this section you will find:
  • Dark and light theme to customize the interface.
  • About, where you can:
    • View the app version
    • Check terms and privacy policy
  • Operator status management (available, busy, etc.)
The mobile app allows you to maintain continuity of service, manage conversations in real time, and access all relevant customer information without depending on a desktop.