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The native in-chat experience lets you capture card data directly within the conversation, without opening an external WebView. Authorization and settlement occur at the provider, while Brain Studio exposes the transaction status to continue the flow.
This experience requires prior enablement in your account. To activate it, write to [email protected].

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What it looks like for the payer

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Scope of this experience

  • Captures card (credit or debit) data inside the chat via WhatsApp Flows.
  • Does not open a WebView or redirect to an external checkout.
  • Returns the actual transaction status to the flow.
  • Keeps the experience fully integrated in the conversation.
Anti-fraud validation and settlement still occur at the provider.
Card capture occurs inside an encrypted flow in WhatsApp.Sensitive data is processed and tokenized at the payment provider or in its infrastructure certified under PCI DSS standards.Jelou does not store full card data (PAN/CVC) and acts as an orchestrator of the transactional status.

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Prerequisites

  • Compatible provider installed from Marketplace (BYOK).
  • Valid provider credentials.
  • Verified WhatsApp Business account.
If Flows is not enabled or the account is not verified, this experience will not be available.

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Compatible providers

Stripe

Nuvei

Datafast

Culqi