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Jelou does not charge anything additional

Activating and using Meta Business Agent carries no additional charge from Jelou. It is not added to your Jelou invoice.

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Meta bills the usage

Meta bills the agent’s usage directly, to the credit line of the WhatsApp Business account associated with the number, according to Meta’s current rate. This means:
  • The charge appears on Meta’s side, not Jelou’s.
  • The WhatsApp Business account needs an active credit line and a valid payment method for the agent to operate.
If the WhatsApp Business account does not have a valid payment method, the number can end up blocked on Meta’s side. Check your account’s billing status before activating the agent in production.

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The usage breakdown is not available yet

Meta does not expose the per-conversation cost breakdown yet. That is why the Jelou dashboard cannot show that cost today. Once Meta publishes that breakdown, it will be reflected in the panel.
In the meantime, the reference for usage and charges is Meta’s own billing on the WhatsApp Business account.