Create the project
1
Open the project creator
Go to Projects and click Create project. You can also create one from the project selector at the top.
2
Choose how you want to start
The modal gives you two options:
- From scratch — a new project, with no inherited configuration.
- Clone existing — copies the configuration of a project you already have.
3
Add a name and description
The name accepts between 3 and 50 characters and the description up to 120. Both fields show a counter so you know how much room you have left.
4
Complete the option you picked
If you choose Clone existing, pick the source project in Project to clone. If you choose From scratch, you can open Advanced settings to write a Default error.
5
Confirm
Click Create project or Clone project. Once it finishes, Jelou takes you straight into the new project.
From scratch
This is the option to start clean. Jelou creates the project and leaves it ready to work on:- A first workflow with a single Start node, the entry point you build from.
- A WhatsApp test channel named after your project — if the project is
My project, so is the channel — so you can try your flows without connecting your own number.
Clone existing
Cloning copies a project’s structure, not its data. It’s the right option for creating a testing environment, replicating an implementation for another brand, or starting from a flow that already works without touching the original. The Project to clone field only lists projects from your own company. The source project is never modified.What gets copied
What to review before publishing
Some things are intentionally left blank because they’re tied to the original project or they’re sensitive information:Once cloning finishes, Jelou automatically publishes a first version of the new project so you can test it right away. See publishing versions to understand how version history works.
Spot cloned projects
Every project created by cloning is flagged with a Cloned tag, so you can tell a copy apart from a project built from scratch without opening its settings. Hover over the tag to see the detail: This project was created as a copy of another project.Clone origin
In the project settings, the information card adds two rows when the project is a clone:If the source project was deleted, Cloned from shows the ID alone. The trail stays intact even when the original no longer exists.
After creating the project
1
Fill in the secrets
Go to the project settings and enter the value of every secret that was copied by name.
2
Reselect flows and templates
Open the nodes flagged as pending and pick the matching WhatsApp Flow or HSM template.
3
Test the flow
Use the WhatsApp test channel or the tester to check that everything responds the way you expect.
4
Connect your real channel
When the project is ready, connect your WhatsApp number to go live.
Frequently asked questions
Can I clone a project from another company?
Can I clone a project from another company?
No. The Project to clone list only shows projects from your own company, and cloning is rejected if the project doesn’t belong to you.
Does the original project change?
Does the original project change?
No. Cloning only reads the source project. Its name, workflows, and channels stay untouched.
What happens if cloning fails halfway through?
What happens if cloning fails halfway through?
Jelou rolls back everything it had created up to that point. You won’t be left with a half-finished project in the list — you can simply try again.
Can I change the name or description later?
Can I change the name or description later?
Yes. From Projects, open the project menu and choose Edit to change the name, the description, and the default error.
Can I remove the Cloned tag?
Can I remove the Cloned tag?
No. The tag reflects how the project was created, so it stays even if you change its name or its settings.
Are databases duplicated?
Are databases duplicated?
No. The clone’s database nodes keep pointing at the same databases in your company. If you want separate data, create a new database and switch it in the node.
Next steps
Your first workflow
Build a simple question-and-answer flow in your new project.
AI Routing
Understand how Jelou decides which workflow handles each message.
Publish versions
Learn how to publish changes and roll back to an earlier version.
Connect WhatsApp
Take your project to production with your own number.