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The Notes node lets you add annotations directly on the canvas to document processes, leave reminders, or provide context for other users working on the flow. Notes are purely informational and do not participate in the bot or workflow execution — you can use them to better organize the layout of your automations without affecting how they run.

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When should you use a note?

Notes are especially useful once a flow grows and several people are involved in building it. Some common use cases:
  • Explain the logic of a section of the flow.
  • Document decisions made during development.
  • Leave pending tasks for another team member.
  • Flag integrations or external dependencies.
  • Visually separate different processes within the same workflow.
For example, add a note indicating that a validation block depends on an external service, or a reminder that an API needs to be updated before pushing the flow to production.

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Create and configure a note

1

Add the node

From the Builder’s side menu, select Notes and drag it onto the canvas, or click it to add it automatically.
2

Position the note

Place it wherever you want to add the information. You can move it freely at any time to reorganize the content.
3

Write the content

Select the note to open its configuration panel and write the text. Changes save automatically as you edit.

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Change the color

Each note can be customized with different colors to make the workflow’s visual organization easier. A good practice is to use a different color depending on the note’s purpose:
Colors are purely organizational and don’t change the flow’s behavior.

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Best practices

  • Write short, easy-to-understand notes.
  • Use clear titles or phrases.
  • Place the note near the block it refers to.
  • Use colors consistently throughout the flow.
  • Delete notes that are no longer needed to avoid outdated information.