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The WebView node opens a web interface for the user to complete an action (for example, a payment or a form). If you enable the flow-blocking option, the flow remains paused until it receives a callback response or the expiration time is reached.

How it works

1

Configure the URL

In the node, enter the URL of your web interface in the corresponding field. The flow sends that link to the user as a button or link in the chat.
The executionId is always added as a parameter in the URL when the WebView is opened. Your page must read it from the URL and send it in the callback.
The URL the user receives has this format (the executionId is added automatically):
If your URL already has other query params, it is added with &: https://your-domain.com?foo=1&executionId=<value>.
2

The user opens the WebView

The user clicks the button and completes the action in the web interface (payment, form, etc.).
3

Your WebView sends the callback

When the user finishes, your web page must call the callback endpoint to unblock the flow.Endpoint (POST method):
Request body (JSON):

While waiting

When the flow-blocking option is enabled, if the user writes something in the chat while the WebView is open:
  • They receive the message configured in Waiting message.
  • The flow does not advance until the WebView responds or the expiration time is reached.
The flow is only blocked if you enable the “Block flow until response” option, located in the advanced tab of the node.

Three possible outputs

When flow blocking is enabled, each callback result connects to a different branch through its own edge:
Connect all three edges of the WebView node to the corresponding nodes: one for success, one for error, and one for when the time expires.

Configuration

Closing the WebView

If you want to close the WebView after an action, a trick: redirect to a WhatsApp link to return to the chat: