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The Random node works as a traffic distributor: it sends each conversation along a different route based on the percentages you configure. It is ideal for A/B testing, load balancing, or adding variety to responses.

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Configuration

1

Create the routes

Click “New route” to add paths. Each route needs:
  • Name: A descriptive identifier (for example, “Version A”, “Formal response”)
  • Percentage: The probability that this route will be selected (0–100%)
2

Adjust the distribution

Define the percentages for each route. The total must add up to exactly 100%.
3

Connect the following nodes

Each route has a connection point on the right. Drag a line from each point to the node that should execute on that route.
Invalid distribution: if the total of percentages does not add up to 100%, the node will show an alert indicating the current percentage.

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Validation

The node shows the distribution status in real time:
  • Valid distribution (green): percentages add up to exactly 100%
  • Invalid distribution (yellow): percentages do not add up to 100%, showing the current total

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Reordering routes

You can reorder routes by dragging them with the grab icon (⠿) that appears to the left of each route.

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Usage example

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A/B testing

Distributing users between two versions of a message to evaluate which one performs better:

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Response variety

Making the conversation feel more natural by alternating between different styles: