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Embedded WebView integrates the provider’s official checkout inside WhatsApp and exposes the transaction status to the flow. It is the experience with the broadest payment method compatibility, by fully delegating authorization and validation to the provider.

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What it looks like for the payer

Card payment

Wallet or local method payment

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Scope of this experience

  • Opens the provider’s official checkout inside WhatsApp (WebView).
  • Supports cards and local methods available in that provider.
  • Returns the actual transaction status to your flow.
  • Maintains conversational continuity before and after the payment.
The payment is processed and settled at the provider. Brain Studio only uses the result to continue the flow.

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Prerequisites

To use Embedded WebView you need:
  • A compatible provider installed from Marketplace (BYOK).
  • Valid credentials from the provider.
  • Verified WhatsApp Business.
If your account is not verified, the checkout opens in the device’s external browser (not inside WhatsApp).

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Providers available with WebView

Mercado Pago

Stripe

PayPhone

Placetopay

Niubiz