The Document node sends a downloadable file to the user as part of the conversation.
Configuration
- File or URL: Upload a file or paste a public URL
- File name: The name the user will see when receiving the document
| Channel | Maximum name length |
|---|
| WhatsApp | 47 characters |
| Other channels | 255 characters |
Limits
| Supported formats | Maximum size |
|---|
text/plain, application/pdf, .doc, .docx, .ppt, .pptx, .xls, .xlsx | 100 MB |
If you use a URL, it must be publicly accessible via HTTPS, must not require authentication, and must point directly to the file (not to an HTML page).
