Skip to main content
Message nodes allow you to send content to the user during the conversation. Each message type is optimized for a specific format.

Text

Text

Simple text messages

Question

Questions that wait for a user response

Multimedia

Image

Sending images with optional caption

Video

Sending videos with optional caption

Audio

Sending audio files

Sticker

Sending animated or static stickers

Document

Sending downloadable documents and files

Interactive

Buttons

Up to 3 interactive buttons

List

Dropdown list with up to 10 options

Numbered list

Numbered list of options, compatible with all channels

Call to Action

Button that opens an external URL

WebView

Button that opens an embedded web view in the chat

WhatsApp Flows

Native WhatsApp forms

HSM Template

Pre-approved WhatsApp templates

Other

Contact

Contact cards with structured data

Location

Sending map points

Location Request

Request the user’s location