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The end user sees a text and, below it, up to three buttons that open a link: tapping one opens the corresponding web page. Use it to take the person outside the conversation — a catalog, a product page, a form, a payment page, or any web destination — and note that it only appears on Facebook and Instagram channels.
The buttons do not branch the flow. The node has a single output: the workflow continues through it no matter which button the user taps, or whether they tap any at all. To branch based on their choice, use Buttons, List, or WebView.

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Configuration

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Message

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Buttons

You can configure one to three buttons. Each button has two fields: About the URL. It must start with http:// or https://. A variable is also accepted — for example {{$order_link}} — to build the link at runtime. Any other value is flagged as an invalid URL and blocks saving.

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Adding and removing buttons

  • Add button appears while there are fewer than three.
  • Delete button appears only when there is more than one: at least one button must always remain configured.

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Notes

  • Link buttons do not return a response to the conversation. If you need to know whether the person opened the link, that has to be resolved on the destination page.
  • The order of the buttons in the panel is the order in which they are sent.
  • The character limits come from Meta, not Jelou: they cannot be raised from the platform.