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Choose which account events trigger an alert, for example a user being created, and who gets notified: your team by email or an external system by HTTP webhook. From here you also create, edit, enable and delete each alert.

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Alerts screen

Go to Settings > General. There you will find the Create button, a search bar with filters and the table with all your alerts.
User alerts screen with the Create button, the search bar with filters and the alerts table

Settings > General

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Search and filter

The search bar combines three criteria, shown as chips:
  • Name: free text over the alert name.
  • Category: the module the alert belongs to.
  • Date: a creation date range.

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Alerts table

If you don’t have any alerts yet, the table shows “You don’t have any alerts yet”.

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Create an alert

Form to create an alert with the name, events and delivery method

Create alert

1

Open the form

In Settings > General, click Create.
2

Enter the name

Enter the Alert name. It is required.
3

Choose the events

Turn on the switches or open the options of each module: Channel management, Brain, User management and Campaigns admin.
4

Choose the delivery method

Select Email or HTTP webhook and fill in its details (see below).
5

Create the alert

Click Create to save the alert.

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Delivery method

Notify team users. Select platform users or type external email addresses. You need at least one user or one email address.

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Edit an alert

In the table, open the row menu and click Edit. The same form opens with the current data.

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Enable or disable an alert

Use the switch in the Actions column. You will see a success or error message when the status changes.
Disabling an alert doesn’t delete it: you can enable it again whenever you want.

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Delete an alert

In the row menu, click Delete and type the alert name to confirm.
This action is irreversible: the records associated with the alert are lost. If you only want to pause it, disable it instead.